Starfruit Powder
Starfruit Powder is made from starfruit (Averrhoa carambola L.), also known as carambola,a distinctive tropical fruit named after the star-shaped slices created when the ribbed fruit is cut crosswise. Starfruit is known for its crisp, juicy character and refreshing flavour, combining gentle sweetness with light, lively acidity. Its unusual fruit profile makes Starfruit Powder particularly interesting for functional beverages, smoothies, nutrition products and ready-to-mix concepts, as well as desserts, confectionery, yoghurt applications and other innovative food ideas. The convenient powder format supports easy dosing and blending across diverse formulations.
FAQ
Essential Purchase and Logistic
1. What certifications do you hold?
We are certified
according to HACCP, ISO 9001, GMP+ and hold both an Organic Certificate and the MSC (Marine Stewardship Council) Certificate, ensuring traceability, safety, and sustainability in our supply chains.
2. Can I order samples from you?
In most cases, we provide free samples to our customers. However, depending on the product and shipping method, individual charges may apply.
3. Are your products analyzed (with COA or specifications)?
All our products are delivered with a Specification Sheet and Certificate of Analysis (COA). Selected batches are also re-tested in independent European laboratories. Upon request, we can have your specific batch analyzed for custom parameters.
4. What are your payment terms?
We offer various payment methods and terms, depending on your project scope and company background. Please reach out to discuss individual conditions.
5. What packaging sizes are available?
Minimum order quantities and packaging sizes depend on the product type and project requirements. Please include your target quantity when making an inquiry so
we can send you an individual MOQ offer.
6. How is the product packed?
Our products are packed in various formats depending on their type. Packaging details are typically listed in the shipping documents. If needed, our logistics
team is happy to advise you individually.
7. How much fits on one pallet?
Pallets are packed based on the density and weight of each raw material. Please request the packing scheme together with your order – our logistics department will
provide tailored advice.
8. Can I combine multiple products on one pallet?
Yes, we can combine several of your orders on one pallet to ship them together and optimize logistics.
9. Which transportation options do you offer?
We offer sea freight, rail transport, truck deliveries, and air freight, depending on your delivery needs.
10. Is the delivery insured?
Yes, all deliveries are insured up to your site according to Incoterms. In case of any
transport damage, we will take care of the claim handling and replacement.
11. Can I pick up the goods myself?
Yes, you can also collect the goods directly from our warehouse. Please contact your Sales Manager for a personalized quote and scheduling. We can offer EXW/FCA
exclusively for the EU.
12. Are express delivery solutions available?
Yes, we can arrange express shipping upon request, subject to an additional fee.
Delivery Status & Customs
19. Where is my delivery?
For any questions about your delivery, please feel free to contact our logistics experts.
We aim to keep you proactively informed about the delivery status and
any possible delays.
20. Is the product already customs cleared?
Customs clearance processes can sometimes be unpredictable, and while we have no direct influence over processing speed, we always strive to keep you updated on the current status of your shipment. We can deliver DDP exclusively in the EU.
Delivery Status & Customs
19. Where is my delivery?
For any questions about your delivery, please feel free to contact our logistics experts.
We aim to keep you proactively informed about the delivery status and
any possible delays.
20. Is the product already customs cleared?
Customs clearance processes can sometimes be unpredictable, and while we have no direct influence over processing speed, we always strive to keep you updated on the current status of your shipment. We can deliver DDP exclusively in the EU.